Privacy Policy
This Privacy Policy describes how The Realty Networks (“we,” “us,” or “our”), operating at www.therealtynetworks.com, collects, uses, discloses, and protects your personal information when you visit our website, contact us, or use our Virtual Assistant services. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.
- Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
- a) Information You Provide
- Full name, phone number, and email address
- Business type and role (e.g., real estate agent, broker, property manager)
- Details about your business needs and the tasks you wish to delegate
- Payment information (processed securely through third-party payment processors; we do not store card details)
- Communications you send us via contact forms, email, phone, or chat
- b) Information Collected Automatically
- IP address and browser type
- Pages visited, time spent on pages, and links clicked
- Device type and operating system
- Referring website or source
- Cookie data and similar tracking technologies
- c) Information from Third Parties
We may receive information about you from third-party sources such as social media platforms (Facebook, Instagram, LinkedIn), advertising partners, and analytics providers, which may be combined with information we already hold about you.
- How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our Virtual Assistant services
- To match you with the right Virtual Assistant for your business needs
- To process payments and manage your account
- To communicate with you about your account, services, and support requests
- To send you marketing and promotional communications (you may opt out at any time)
- To respond to your inquiries and provide customer support
- To analyze usage trends and improve our website and service offerings
- To comply with applicable laws, regulations, and legal obligations
- To detect, prevent, and address fraud, security issues, or technical problems
- How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- a) Service Providers
We work with trusted third-party vendors and service providers who assist us in operating our website and delivering our services, including payment processors, email platforms, CRM tools, analytics services, and communication platforms. These providers are contractually obligated to handle your information securely and only as directed by us.
- b) Virtual Assistants
In order to deliver our services, relevant information about your business, workflow preferences, and task requirements will be shared with the Virtual Assistant assigned to you. VAs are bound by confidentiality obligations.
- c) Legal Requirements
We may disclose your information if required to do so by law, court order, or government authority, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- d) Business Transfers
If The Realty Networks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to your information being transferred or becoming subject to a different Privacy Policy.
- Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and deliver relevant content. Cookies are small data files stored on your device.
Types of cookies we use:
- Essential Cookies — required for the website to function properly
- Analytics Cookies — help us understand how visitors use our site (e.g., Google Analytics)
- Marketing Cookies — used to deliver relevant advertisements on third-party platforms
You may control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.
- Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
- Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
- Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information promptly.
- Your Privacy Rights
Depending on your location, you may have certain rights with respect to your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to data portability (where applicable)
- The right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@therealtynetworks.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
- California Residents — CCPA Notice
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at the information below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Realty Networks
87 Winthrop Street, Rehoboth, Massachusetts 02769
Email: support@therealtynetworks.com
Phone: +1 (413) 776-4820
Website: www.therealtynetworks.com
